Managing Water Organisations

Course content

The syllabus covers topics such as: Organisational perspectives; organisations and institutions, institutional analysis; organisational behaviour, organisational structure, the behaviour of people in organisations and the behaviour of organisation. Understanding change; concepts of change, models of change, drivers for change, categories of change (including tactical and strategic), barriers / resistance, managing the process of change. Human resources management, organisational culture, leadership and management style, teamwork, influencing, change and stress. Systems for change, total quality management, management information systems.