Young and mid-career professionals with an interest in strategic and operational management and governance of water organizations.
PrerequisitesPreferably experience in the water sector. A bachelors degree or equivalent. Basic PC-computer knowledge. Good command of English language.
Dates, Fee, ECTS
Start: 10 February 2020
End: 28 February 2020
ECTS credit points: 5
Deadline IHE application: 09 January 2020 - 23.59 (CET)
Course fee: € 2910
VAT is not included in the course fee
- Relate academic debates concerning water management and water supply and sanitation provisioning to the management of water organizations
- Explain the position and strategy of a water organization in relation to its institutional environment
- Diagnose challenges for a water organization in relation to its context and develop strategic plans accordingly, including the management of change
- Propose reform strategies for improved performance of water utilities
The syllabus covers topics such as: Organisational perspectives; organisations and institutions, institutional analysis; organisational behaviour, organisational structure, the behaviour of people in organisations and the behaviour of organisation. Understanding change; concepts of change, models of change, drivers for change, categories of change (including tactical and strategic), barriers / resistance, managing the process of change. Human resources management, organisational culture, leadership and management style, teamwork, influencing, change and stress. Systems for change, total quality management, management information systems.